Terms of service

These terms apply between LapseWatch ("LapseWatch", "we") and the business subscribing to our service ("you"). The service is for businesses only.

1 · The service

Each week we supply a list of organisations in your subscribed area whose public internet-facing systems we have observed to have expired, failing or soon-expiring security certificates or related issues, together with public business information about those organisations. Lists are normally delivered by email on Mondays; your first list is sent within one working hour of payment.

2 · Areas and exclusivity

An area is a UK postcode area, or a US city and state, or as otherwise agreed in writing. While your subscription is active and paid, we will not supply the list for your area to any other business. Exclusivity ends when your subscription ends.

3 · Fees and payment

Fees are charged monthly in advance by card through Stripe and renew automatically until cancelled. Prices are as shown on our website at the time you subscribe. If VAT becomes chargeable, or we change our prices, we will give you at least 30 days' notice; founder pricing, where offered, is fixed for as long as your subscription continues without a break.

4 · Guarantee and cancellation

Guarantee: if your first weekly list contains fewer than 10 live findings, tell us within 7 days and we will refund your first payment in full.

Cancellation: you can cancel at any time by email. Your subscription ends at the end of the month already paid for and is not renewed. Apart from the guarantee, fees already paid are non-refundable.

5 · Using the data

• You may use the lists only for your own business, including contacting the organisations listed to offer your services.
• You must not resell, publish or share the lists, or use them to build a competing product.
• You are responsible for complying with all laws that apply to your outreach and data use — including, where relevant, PECR and UK GDPR, the Irish ePrivacy Regulations, CAN-SPAM and the TCPA — and for honouring opt-outs.
• You must not attempt to access any listed system without its owner's authorisation, or tell anyone that we or you have tested, accessed or "hacked" their systems.

6 · Accuracy

Findings are observations of public information at the time of checking. We re-verify them before each weekly delivery, but organisations may fix issues at any time. We do not promise that any organisation will become your client or that any particular result will follow from using the service.

7 · Liability

Our total liability to you in connection with the service is limited to the fees you paid in the 3 months before the claim arose. We are not liable for loss of profit, revenue, business or goodwill, or any indirect or consequential loss. Nothing in these terms limits liability that cannot lawfully be limited.

8 · General

We may suspend the service if you materially breach these terms, after giving you notice and a chance to put things right where reasonable. We may update these terms with 30 days' notice. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. Questions: lapsewatchltd@gmail.com.